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At b994, we collect only what we need to run your account and keep your transactions secure — including wallet activity through Rocket, Upay, and Bank Transfer. Access to this platform depends on your local law and eligible regions, and this policy explains exactly what we do with the information you share with us.
When you open an account at b994, we collect the information needed to verify your identity, process your transactions, and keep your session secure across devices. This includes your name, contact details, and the payment method you choose — whether that is Rocket, Upay, or Bank Transfer. We also collect technical data such as device type, browser version, and session activity to make sure the platform loads correctly whether you are on mobile or desktop. Transaction records tied to your wallet — deposits, withdrawals, and account balance history — are stored for the period required by our operational and compliance obligations. We do not sell this data to advertisers or unrelated third parties. Where we share data with service providers (for example, payment processors who handle your Rocket or Upay transfers), those parties are contractually bound to use it only for the purpose of completing your request. Cookies and similar tracking tools are active on the b994 site. You can manage cookie preferences through your browser settings at any time. Continued use of the site after reviewing this policy indicates you have read and understood its terms. Your eligibility to use this platform depends on your local law and the eligible regions we operate in.
Wallet payment data processed securely for deposit and withdrawal steps.
Transaction details handled only for completing your account transfer request.
Bank details used solely to process the specific transaction you initiate.
Device and browser information stored to maintain account security across sessions.
This policy applies to all activity on b994 and covers the data you provide directly, the data generated by your account activity, and the technical data collected through your browser or device. It does not govern third-party sites that may be linked from our pages — those sites have their own privacy terms, and we are not responsible for them. Your use of this platform is subject to local law and the eligible regions we serve.
Covers login credentials, session tokens and authentication steps taken when you sign in or recover your account through b994.
Covers deposit and withdrawal records linked to your wallet, including activity through Rocket, Upay and Bank Transfer, stored for operational purposes.
Covers browsing behaviour, page visits and in-session navigation data collected to keep the platform functional and relevant to your activity.
Does not cover external payment processors, linked sites or services outside b994. Those providers operate under their own separate data terms.
You have practical options when it comes to the data b994 holds on your account. If you want to see what information we have linked to your profile, you can submit a data access request through our support channel and we will respond with the details we are permitted to share. If any account detail is incorrect — your contact number, registered email, or linked wallet — you can correct it directly from your account settings page, or raise it with support if the field is locked. If you have a question about how a specific piece of data is being used, particularly anything related to your Rocket or Bank Transfer transaction history, contact us through the published route listed in the support section below. We do not delete transaction records that are required for operational or regulatory purposes, but we can clarify the retention period that applies to your account. Raising a data question does not affect your ability to continue using the platform while we respond.
Submit a data access request via our support route to see what account and transaction data we hold linked to your profile.
Update your contact information or linked wallet details from your account settings page, or ask support to assist if a field is restricted.
Contact us through the published support channel to ask how specific data — including payment history — is stored or used.
Ask us to confirm how long we hold a specific category of data on your account and what triggers its removal or archiving.
If this policy raises a question you cannot find answered here, reach our team through the contact routes published on b994. We handle data queries separately from general account support so your question reaches the right person. Response times vary; check the contact page for current availability.
Open the chat icon on b994 to raise a privacy or data question directly with a support agent.
Send a written data query to the email address published in the Contact section of b994 for a documented response.
Check the Help section inside your signed-in account for self-service answers on data, wallet records and account details.
b994 applies access controls, encrypted connections and session monitoring to keep your account data from being accessed without authorisation. We review these measures as the platform evolves and update this policy when our data practices change. The current version is always available at b994/privacy-policy/.
We use cookies to maintain your session, remember device preferences and measure site performance. You can adjust cookie behaviour in your browser at any time without closing your account.
Login sessions are monitored for unusual activity. If we detect something that does not match your normal access pattern, we may prompt you to re-authenticate before continuing.
We keep account and transaction data for the period required to run your account and meet operational obligations. When retention is no longer needed, data is removed or anonymised.
When this policy changes in a material way, we post the updated version at b994/privacy-policy/ and note the change date at the top of the page.
Below are the questions we receive most about this policy. If yours is not listed, contact us through the support routes on b994.
We collect your name, contact details and the information needed to verify your identity and process transactions. If you deposit through Rocket, Upay or Bank Transfer, the details of that transaction are also recorded against your account for operational purposes.
We share data only with service providers who need it to complete a specific task — for example, the payment processor handling your Rocket transfer. Those parties are contractually required to use your data only for that purpose. We do not sell your data to advertisers.
Yes. Submit a data access request through our published support channel and we will respond with the information we are permitted to share. This covers your account profile, transaction history and any other data linked to your registered profile.
Open your account settings page to update contact details or linked wallet information directly. If a field is locked and cannot be edited from settings, raise it with our support team through live chat or the email route listed on b994.
We retain transaction data for the period required to maintain your account and meet our operational obligations. The exact retention window depends on the type of record and the region in which your account is registered. Contact support to ask about your specific account.
Yes. Access to this platform and the data practices described in this policy are subject to your local law and the eligible regions we currently operate in. If you are unsure whether access is available in your area, check the eligibility terms on b994 before registering.